Job Description

Job Description

Job Description

G2 Secure Staff is expanding and looking to add an Passenger Service Agent Supervisor to the operations at  Denver International Airport (DEN)

• Title: Passenger Service Agent Supervisor
• Pay Rate: $25.00 per hour
• Shift: Day
• Job Type: Full-Time

**Flight Privileges Available**

The Passenger Service Agent (PSA) Supervisor is responsible for the direct supervision of the PSA team. The supervisor will ensure day to day productivity levels and customer service requirements are being met.

What does a PSA Supervisor do?

• Oversee day-to-day activities of specific shift operation including employee group
• Maintain accuracy of timekeeping
• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
• Manage work load
• Properly utilize company and client vehicles and equipment
• Report all discrepancies to the Account Manager and or General Manager.

What skills are required to Join the Team?

• Must be 18 years or older
• Must have a valid driver’s license
• Must have at least 1 year of supervisor experience
• Must submit to and pass a drug screen and background check
• Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history.
• Must have a reliable mode of communication and transportation

Language Skills:

• Ability to communicate effectively in the English language
• Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
• Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
• Must also possess and utilize effective listening skills

Why G2:

• Preventive Healthcare Options
• PTO Paid Time Off Benefits
• Company Matched 401k Options
• Employee Discount Program
• Employee Assistance Program

G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.

EOE/M/F/D/V/SO

This posting does not apply to Colorado and New York City. The salary for this or similar positions may differ based on the location’s cost of living or Living Wage Ordinances.

G2 Secure Staff, LLC has over 11,000 aviation service professionals in over 90 of the top traveled airports across the United States. We are people-based company whose values center around people, service, and integrity. We’re proud of our diverse culture and strive to provide the safest working environment possible.

Company Description

G2 Secure Staff, LLC has over 11,000 aviation service professionals in over 90 of the top traveled airports across the United States. We are people-based company whose values center around people, service, and integrity. We’re proud of our diverse culture and strive to provide the safest working environment possible.

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