Job Description

Job Description

Title: Assistant General Manager

Location: East Village, NY

Salary: $85,000

We are seeking an experienced and passionate Assistant General Manager (AGM) to join our dynamic team! The AGM is responsible for overseeing daily restaurant operations, ensuring high-quality food and beverage service, maintaining a positive work environment, and leading the team towards achieving sales and operational objectives. The role involves managing staff development, ensuring guest satisfaction, and maintaining a cost-effective, safe, and clean operation.

Key Responsibilities

• Guest Relations: Foster positive guest relationships, resolve complaints, and ensure exceptional guest experiences.
• Team Leadership: Lead and motivate staff, create a productive work environment, and promote a culture of cooperation and high morale.
• Operational Oversight: Assist the General Manager in running day-to-day operations, including cost control, inventory, and adhering to company policies.
• Staff Development: Participate in recruitment, hiring, training, performance management, and, when necessary, terminations.
• Quality Assurance: Ensure consistently high food quality, excellent service, and cleanliness standards in both kitchen and dining areas.
• Financial Management: Assist in managing budgets, reducing costs, and ensuring profitability.
• Safety and Compliance: Enforce safety and health regulations, ensure compliance with laws and company policies, and maintain a safe work environment.
• Guest Satisfaction: Ensure that all guests have an outstanding dining experience and handle any issues that may arise.
• Operational Leadership: Supervise staff on the floor during service, provide training and support, and ensure smooth restaurant operations.
• Reporting & Communication: Report daily operational issues to the General Manager and provide solutions to any operational challenges.

Qualifications

• Experience: Minimum of 3 years of restaurant management experience, preferably in a high-volume setting.

Skills & Knowledge:

• Strong understanding of restaurant functions, including food preparation, sanitation, security, personnel management, and record-keeping.
• Strong analytical and financial skills, with the ability to manage food and labor costs effectively.
• Exceptional verbal and written communication skills, with the ability to interact effectively with staff, guests, and management.
• Leadership qualities, with the ability to inspire, train, and develop a team.
• Ability to handle multiple tasks simultaneously, prioritize effectively, and problem-solve in a fast-paced environment.

Additional Requirements:

• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient in inventory management and operational procedures.
• Passionate about guest service, team development, and achieving operational excellence.

What We Offer:

• Competitive Salary
• Opportunities for Growth and Advancement
• Supportive and Collaborative Work Environment
• Health and Wellness Benefits
• Flexible Scheduling

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