Job Description

Job Description

Job Description

Omega Contact Solutions is seeking a dynamic and enthusiastic Appointment Setter to join our vibrant team based in Modesto, California. Our company is renowned for delivering exceptional customer service and fostering a welcoming work environment. As an Appointment Setter, you will play a critical role in connecting potential clients with our services. Our ideal candidate thrives in a fast-paced setting, enjoys interacting with people, and is eager to contribute to a team-oriented atmosphere within our call centre. This is an on-site position where you will work closely with our dedicated team, developing meaningful relationships with clients and supporting our company's growth objectives. If you are looking for an opportunity to be part of a company that values positivity and collaboration, Omega Contact Solutions is the perfect place for you. Join us in delivering excellence and making a lasting impact on our clients' experiences.

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Outbound Calls: Conduct engaging outbound calls to potential clients to set up appointments for our clients sales team.

Follow-up: Maintain a structured follow-up schedule to ensure leads do not go cold and potential appointments are secured.

Data Management: Accurately input and manage data regarding client information and appointments in the company's CRM software.

Scripting: Utilize provided scripts to maintain a consistent communication style that aligns with company standards.

Reporting: Provide regular reports on call performance, appointment setting, and feedback from potential clients for continual improvement.

Team Collaboration: Coordinate with the sales team to ensure seamless transitions from appointment setting to sales conversations.

Adaptability: Quickly adapt to feedback and instructions to improve appointment setting techniques and achieve targets.

Communication Skills: Strong verbal communication skills are required, with the ability to engage professional conversations.

Interpersonal Skills: Excellent interpersonal skills are necessary to build strong client relationships effectively.

Organizational Skills: Strong organizational abilities to manage appointments efficiently and maintain schedules accurately.

Tech Proficiency: Comfortable using phone systems, scheduling software, and CRM platforms.

Goal-Oriented: A motivated, goal-oriented mindset with a strong desire to achieve daily targets.

Problem-Solving: Ability to quickly address client concerns and provide appropriate solutions.

Professionalism: Maintain a high level of professionalism during client interactions.

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