We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
You enjoy people and provide friendly, accurate service to customers as well as your teammates and managers. *Age requirement: A minimum age of 16 years is required. Key responsibilities include: - Greeting customers in the restaurant or drive-thru - Taking and ringing...
...Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the... ...with HR policies and procedures. Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel...
...policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership...
...areas of the City on foot or in a vehicle to deter and detect criminal activity and provide a visible safety presence. Respond promptly... ...or GED required; Associates or Bachelors degree in Criminal Justice or related field preferred. Successful completion of a state...
...Hematology and Oncology - Physician at Dignity Health Medical Group - Phoenix - CommonSpirit Health summary: This position seeks an... ...settings under clinical leadership. Candidates must hold an MD or DO degree, be board eligible or certified, and have an Arizona medical...