Unified Communications Product Manager/Owner. Job at Pyramid Consulting, Inc, Philadelphia, PA

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  • Pyramid Consulting, Inc
  • Philadelphia, PA

Job Description

Immediate need for a talented Unified Communications Product Manager/Owner. This is a 06+months contract opportunity with long-term potential and is located in Philadelphia, PA (On-site) . Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-75041

Pay Range: $60 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Strategic and Implementation Goals: Setting and achieving strategic and implementation objectives.
  • Documentation: Updating and creating documentation for new solutions and the relaunch.
  • Vision Sharing: Creating and sharing the vision with End-to-End teams.
  • Sales and Support: Identifying sales talking points and collateral and defining operational and customer care support.
  • Lifecycle and Upgrades: Assisting with lifecycle work and Teams upgrades to ensure a smooth transition and implementation process.
  • Create detailed customer Journey for products
  • Deploy a new portal solution and launching a new IVR solution Support Product updates/requests
  • Own a set of products/solutions
  • Continuous BAU support
  • Assist in Contact Center re-sale for all of CB
  • Assist in other ongoing programs as an additional resource as well.
  • Work hand in hand with program managers and key stakeholders.

Key Requirements and Technology Experience:

  • Key Skills; Unified Communications/Ucaas
  • IVR
  • Product Management
  • Unified Communication products.
  • Leading cross-functional teams.
  • Exceptionally strong presentation and communication skills
  • knowledge of Product related skills in deployment and readiness
  • Proven Product Skills in the industry.

Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .

Job Tags

Contract work, Local area, Immediate start,

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