COMPANY OVERVIEW
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Manager supports Spa Leadership by overseeing the daily spa operations and ensuring a seamless guest experience. This hands-on role involves managing opening and closing procedures, cash handling, facility upkeep, and team leadership, including hiring, training, and scheduling. Responsible for achieving financial targets through payroll, inventory, and cost control, the Spa Manager also maintains high service standards, addresses guest feedback, and fosters a collaborative team environment. By optimizing operations and finances, this role ensures efficiency, profitability, and an exceptional spa experience for guests and staff. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability.
ESSENTIAL FUNCTIONS
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
BENEFITS/PERKS
COMPENSATION: $70,000 annual + Benefits
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