Job Description

Position Overview

We are seeking an experienced Skilled Trades Program Manager to join our Workplace Management (WPM) team in this global role. This strategic position will be responsible for developing, implementing, and managing comprehensive skilled trades programs that support our commercial real estate operations and client services worldwide. The position reports directly to WPM leadership with a matrix reporting relationship to Human Resources.

Key Responsibilities

Program Development & Management

• Design and execute strategic skilled trades programs aligned with WPM business objectives across global markets
• Develop standardized processes for trades recruitment, training, and deployment with regional adaptations
• Create and maintain program metrics, KPIs, and performance dashboards for global operations
• Establish partnerships with trade schools, unions, and vocational training institutions internationally
• Manage program budgets and resource allocation across multiple regions

Talent Acquisition & Recruitment

• Build and maintain a robust pipeline of skilled trades professionals across multiple disciplines (electrical, HVAC, plumbing, carpentry, etc.) globally
• Develop innovative recruitment strategies targeting diverse talent pools in various international markets
• Partner with HR on compensation benchmarking and offer negotiations across different regions
• Create and execute campus recruitment programs at trade schools internationally
• Manage relationships with staffing agencies and trade organizations worldwide

Stakeholder Management & Communication

• Serve as primary liaison between WPM operations teams and skilled trades workforce globally
• Communicate global and regional labor trends (recruiting, market trends, etc.), program updates, and performance metrics to senior leadership across regions
• Collaborate with regional managers to understand local market needs and cultural considerations
• Interface with clients regarding skilled trades capabilities and service delivery internationally
• Present program results and strategic initiatives to executive leadership

Network Development & Industry Relations

• Build and maintain relationships with key industry stakeholders across global markets
• Represent JLL at trade association events and industry conferences worldwide
• Develop strategic partnerships with training providers and certification bodies internationally
• Stay current on industry trends, regulations, and best practices across different regions
• Create advisory committees with industry experts and internal stakeholders from various markets

Training & Development

Partner with our Learning & Development team to

• Design onboarding programs for new skilled trades hires globally
• Coordinate ongoing professional development and certification programs across regions
• Implement safety training and compliance programs that meet international standards
• Develop career pathway frameworks for trades professionals worldwide
• Performance management processes

Education & Experience

• Bachelor's degree in Business, Human Resources, Engineering, Real Estate or related field
• Minimum 5-7 years of experience in program management, preferably in skilled trades or construction
• Experience in commercial real estate, facilities management, or related industry preferred
• Global or multi-regional experience strongly preferred
• Professional certification in project management (PMP) or HR (SHRM, HRCI) a plus

Core Competencies

• Communication Skills : Exceptional written and verbal communication abilities with experience presenting to C-level executives across different cultures
• Recruitment Expertise : Proven track record in talent acquisition, particularly in skilled trades or technical roles across multiple markets
• Networking Abilities : Strong relationship-building skills with demonstrated ability to develop industry networks internationally
• Program Management : Experience designing and implementing large-scale programs with measurable outcomes across global operations
• Data Analysis : Proficiency in analyzing program metrics and translating data into actionable insights
• Cultural Competency : Ability to work effectively across diverse cultural and regulatory environments

Technical Skills

• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Experience with HRIS systems and applicant tracking systems (ATS)
• Knowledge of project management software (Monday.com, Asana, or similar)
• Familiarity with CRM systems for relationship management

Industry Knowledge

• Understanding of skilled trades disciplines and career pathways in various international markets
• Knowledge of commercial real estate operations and workplace management globally
• Familiarity with safety regulations and compliance requirements across different regions
• Awareness of diversity, equity, and inclusion best practices in recruitment internationally

Preferred Qualifications

• Experience with union relations and collective bargaining agreements in multiple jurisdictions
• Background in workforce development or apprenticeship programs internationally
• Knowledge of emerging technologies in facility management and building systems
• Understanding of international labor laws and employment practices

Travel Requirements

• Limited travel required to client sites, trade schools, industry events, and regional offices across global markets

Estimated compensation for this position:

160,000.00 - 232,000.00 USD per year

Location:

On-site -Atlanta, GA, Chicago, IL, Fort Worth, TX

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.

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