Job Description

We are looking for a Remote Live Chat Agent to join our customer support team. In this role, you will assist customers through live chat—providing fast, clear, and helpful responses to inquiries, issues, and support requests. You’ll be the first point of contact for many users, so a positive and professional communication style is essential.
This role is ideal for someone who thrives in a text-based environment , can multitask across multiple conversations, and enjoys solving problems efficiently—all while working remotely.
Key Responsibilities
Respond to customer inquiries via live chat in a timely, accurate, and friendly manner.
Handle multiple chat conversations simultaneously while maintaining quality and professionalism.
Troubleshoot product or service issues and provide quick solutions or escalate when necessary.
Maintain detailed and accurate records of all chat interactions using CRM or ticketing systems.
Collaborate with other support agents or departments to resolve complex issues.
Provide product or service guidance, recommend features, and assist with basic onboarding if needed.
Follow company policies, tone guidelines, and service standards in every interaction.

Job Tags

Remote work,

Similar Jobs

Christus Health

Telecommunications Engineer Ii-Im Telecom Job at Christus Health

...Summary: The Telecommunications Engineer II is a strategic position providing the highest level of technical skill and expertise in Telecom Network Engineering as well as a tactical position involved with the execution of Telecom operations. Provides expert level of...

Jibble Group

English Content Writer Job at Jibble Group

...businesses with our software. About Jibble Group We're a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries. We launched PayrollPanda.my and...

Nesco Resource

Recycling Coordinator Job at Nesco Resource

The Recycling Coordinator controls Recycle Request Tickets (RRT) and takes proper action until completion. This position is required to help as needed in any recycling capacity. Location: Columbus, OH Contract to hire Pay: $17/hr The essential functions include,...

Dun & Bradstreet

2026 Summer Internship Program - Finance & Accounting Job at Dun & Bradstreet

...welcome. Come join us! Learn more at dnb.com/careers . Summer InternshipProgram Overview The Dun & Bradstreet Summer Internship... ...,NetworkingSocials, andCommunity VolunteerEvents. Finance & Accounting Internship We have exciting opportunities available...

PRIDE Health

Travel Telemedicine Outpatient Clinic RN Job at PRIDE Health

...Job Description PRIDE Health is seeking a travel nurse RN Clinic for a travel nursing job in Oak Bluffs, Massachusetts. Job Description... ...Type: Travel RN telemedicine. 10/6 start date. RHC outpatient practice. 40-hour onsite office position. Multi-specialty...

Remote Live Chat Agent Job at The Gents Place, Dallas, TX

dWMwRkNhNEw3U3JzMllTQTkxK2hZYU9hQlE9PQ==