Job Description
Position Summary:
The Mortgage Loan Consultant (MLC) proactively originates new residential mortgage business and promotes USF Federal Credit Union mortgage products to members through business development activities, inbound calls, business relationships and branch referrals. The MLC will originate and follow up on leads, referrals and member inquiries that are generated from their activities. The MLC will communicate effectively to develop discussions and interviews to determine member readiness. During these interactions virtually, over the phone or in person the employee will be responsible for analyzing financial data, credit data, determining member financing objectives and aligning loan programs. The individual will have an in-depth knowledge of our products, policies and guidelines to guide and direct our members. The Mortgage Loan Consultant identifies, develops, and maintains member relationships that serve as a cornerstone to a positive member experience and recurring source of referrals for new mortgage lending opportunities. The MLC provides outstanding customer service through knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to ethics, complying with all Federal and State compliance policies and adhering to HMDA and ECOA requirements.
Essential Functions & Additional Responsibilities:
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Please note this job description is not a comprehensive list of activities, duties or responsibilities that are required in this position. Duties, responsibilities and activities may change at any time with or without notice.
When joining USF Federal Credit Union, you can expect to work for a company that:
What’s in it for you:
About Us:
For 65 years, USF FCU has experienced rapid growth and is dedicated to delivering financial solutions to improve our members’ lives. Our success is thrilling, but our core values of excellence, passion, innovation, community, and collaboration mean our relationships with our members and our employees will always be our top priority! We have grown to over 73,000 members and $1.1 billion in assets, robust online and mobile banking, 9 branch locations and thousands of shared branches and fee-free ATMs nationwide.
Our vision is to be the most influential partner in each member’s financial journey.
Our mission is to deliver financial solutions to improve members’ lives.
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