Signature Healthcare, a Charlotte, NC concierge primary care medical practice founded in 2003, is seeking a Medical Receptionist to join our growing team located in the SouthPark area. The ideal candidate is a detail-oriented team player who serves as one of the first points of contact for patients and visitors, greeting them in a professional and well-spoken manner.
Responsibilities
• Answer and direct phone calls via a multi-line telephone
• Schedule patient appointments in electronic medical record (Athena)
• Greet and escort patients to exam rooms
• Scan items to charts and handle distribution of mail and faxes
• Collect payments and balance collection drawer/bucket daily
• Maintain appearance of waiting and common areas
• Collect and update patient insurances and card copies, as well as demographics updates
• Use of computer for electronic scheduler and records, as well as Microsoft Suite for documents and Outlook email
Qualifications
• Excellent computer skills required
• Superb phone etiquette required
• General understanding of healthcare insurance and how to interpret insurance card information
• Relevant work experience in a reception/secretarial role, preferably in a medical office
• Ability to maintain a positive attitude and work well under pressure
• Excellent communication skills
• Professional appearance and speaking voice
The ideal candidate will have experience working in a healthcare facility as a receptionist, biller, or similar front office role. Experience using an EMR is preferred.
Work Location: Charlotte, NC
Job Status: Full-Time 40 hours/week, 5 days/week, no weekends, no after-hours, and no holidays
Excellent Benefits: 100% of premiums covered by the practice for Medical, Dental, Life, LTD & AD&D; optional Vision and Voluntary Life; paid time off, 401k Safe Harbor Matching, Profit Sharing, uniform allowance. Annual bonus opportunities.
Interested applicants please apply via job posting site. No phone calls and no recruiters please.
To learn more about our company, visit:
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