Job Description

The Logistics Operations Specialist will execute delivery and logistics activities in a position that will be aligned by mode ensuring on time shipment from the plants and on time delivery to the customer. Position will be responsible for day-to-day SAP transactions in addition to resolving any transportation delays, equipment challenges or other issues impacting on time delivery to the customer. Provide support during conflict management and help the team with a positive attitude.

Responsibilities:

• Coordinate all load and shipment processes with local plant / warehouse / terminal personnel and carriers to ensure on time delivery to customer.
• Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances.
• Key transactional contact for customers and 3rd party logistics service providers.
• Maintain key internal relationships including business, sales, supply chain planning, logistics procurement, product management and further functions.
• Ensure adherence to defined operational escalation process to leads, regional experts and plant personnel when encountering unforeseen delays in shipping from plant and ultimate delivery to customer. Manage exceptions and emergency situations.
• Assist with resolution of freight invoice discrepancies.
• Document, investigate and follow up of internal and external complaints.
• Recommend process improvement including investigation of quality failures and the development of preventive and corrective actions for quality failures.
• Support the team members in complex cases.
• Run regular (weekly, monthly, quarterly) operational and KPI reports, share findings and trend with leadership, suggest potential improvement ideas where necessary.

Qualifications:

• High school diploma or equivalent.
• 2–3 years of experience in supply chain or logistics operations preferred.
• Proficiency in SAP and other logistics or ERP systems preferred.
• Strong troubleshooting and problem-solving abilities.
• Demonstrated customer-focused mindset with a commitment to service excellence.
• Strong drive for results with a proactive, solution-driven approach.

Personality Traits:

• Strong, decisive personality
• Responsible and engaged
• Stress-resistant and able to cope under pressure
• Flexible and adaptable to change

Interpersonal Skills:

• Effective time management
• Ability to build and maintain strong relationships
• Strong communication skills

Work Environment: Comfortable working in a fast-paced, global, and complex environment.

Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit

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