Job Description

Who we are:

MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented access to 150+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss.

It's a pivotal time for MasterClass – and we want you to be a part of the journey. With offices in San Francisco (HQ) and Waterloo, Ontario plus a studio in Los Angeles, we are looking to expand our team to support the business.

If you want to help make an impact on our members' lives – we want to hear from you!

About the Opportunity:

We’re looking for a Learning Experience Designer to craft a premium, high-impact course experience for business executives that both educates and entertains. We're looking for a Learning Experience Designer who can craft transformative, high-impact learning experiences unlike typical instructional design roles. At MasterClass, LX Designers are creative producers and strategic thinkers—shaping the vision, strategy, and narrative from concept through execution.

In this project, you’ll work closely with instructors, subject matter experts, and internal teams to build a transformative learning journey. You’ll be responsible for writing much of the final content seen in the course—so strong editorial, storytelling, and copywriting skills are essential.

This is an ideal opportunity for someone who thrives in ambiguity, thinks like a systems designer, and brings a writer’s precision to educational storytelling.

This is a temporary full time role - 40 hours per week. 4-6 month engagement.

What You Will Do:

• Lead the end-to-end design of the course, from initial strategy to final content delivery
• Guide the course narrative in partnership with the Executive Producer & Supervising Producer
• Own scripting, copywriting, and the creation of educational assets (e.g., learning modules, assessments, reflection prompts, supplemental materials)
• Act as a strategic partner to instructors and the Executive Producer —collaborating across research, insights, video production, product, and design to shape cohesive learning experiences
• Conduct desk and user research to inform course goals, learner personas, and curriculum structure
• Translate a complex, high-level topic into clear, engaging, and outcome-driven learning journey
• Iterate on the course using learner data, feedback, and performance metrics
• Manage the feedback and revision process across internal and external stakeholders
• Collaborate with visual designers and product teams to ensure learning content is visually compelling, cohesive, and engaging

About You:

• 5+ years of experience in content development, learning experience design, or instructional storytelling, ideally within media, publishing, edtech, or agency environments
• Exceptional writing skills—you’re a strong editorial thinker with experience producing high-quality content for external audiences
• Proven ability to design engaging learning experiences across diverse media formats (video, written content, assessments, interactive assets, etc.)
• Comfortable navigating ambiguity and working independently to shape structure and direction with limited inputs
• Strong grasp of learner-centered design principles and the ability to think systematically about how people learn
• Experience collaborating with external stakeholders, clients, or high-profile subject matter experts

Please include your portfolio and relevant writing or content samples.

Hourly Range: $60-$80 USD

The hourly range listed is for NYC/CA/WA. As a company, we have a location based strategy, which means the disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location where the position may be filled.

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.

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