Job Description

Overview

ANDMORE, a Blackstone portfolio company, empowers wholesale buyers and sellers to connect, grow, and prosper through premier physical markets and design centers. Operating over 20 million square feet of showroom and event space, ANDMORE supports industries such as home dcor, gift, furniture, and apparel with campuses in Atlanta, High Point, Las Vegas, and New York City.

Responsibilities

• Assist in the installation, configuration, and maintenance of network devices including switches, routers, access points, and firewalls.
• Monitor network performance and availability.
• Provide Tier 12 support for network-related helpdesk tickets, including Wi-Fi, VPN, and connectivity issues.
• Participate in troubleshooting outages, latency issues, and performance bottlenecks under the guidance of senior engineers.
• Support setup and teardown of temporary event networks, ensuring reliable guest Wi-Fi and vendor access.
• Maintain accurate documentation of network topology and configurations.
• Assist with implementing security policies, patches, and updates across the network.
• Collaborate with the Infrastructure and IT Operations teams to ensure systems remain secure and compliant.
• Stay current with emerging networking technologies and pursue certifications to advance technical knowledge.

Qualifications

• Bachelors degree in Information Technology, Computer Science, or related field; or equivalent hands-on experience.
• 02 years of professional IT/networking experience (internships, labs, or academic projects accepted).
• Basic understanding of TCP/IP, VLANs, routing, switching, and wireless.
• Familiarity with enterprise network equipment (Cisco, Aruba, Palo Alto).
• Coursework or certifications such as CompTIA Network+, CCNA, or equivalent.
• Strong troubleshooting and problem-solving skills with a willingness to learn from a senior team.
• Excellent communication skills and ability to work collaboratively in a team.

Skills & Attributes

• Learner Mindset: Eager to grow into advanced networking.
• Attention to Detail: Careful and accurate in documentation and configuration.
• Customer Focused: Responsive to internal and external users, especially during high-profile events.
• Adaptable: Comfortable working in a fast-paced, event-driven environment with shifting priorities.

Equal Opportunity Employer
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