Job Description

Job Description

Job Description

Overview

Are you a detail oriented, dedicated and organized individual that enjoys a fast-paced environment with an engaged sales team? River Run is seeking to hire a full-time Inside Sales Associate to join our growing team! The Inside Sales Associate is responsible for generating and facilitating new business for existing River Run clients, alongside a dynamic sales team who maintain the day-to-day relationship with our managed services clients. Must be able to work in a team atmosphere to provide excellent client service.

Primary Duties and Responsibilities

• Assist in the day-to-day aspects of the sales process from client request to completed sale
• Master the art of upselling: Introduce clients to additional services like cybersecurity enhancements or advanced endpoint management solutions, turning opportunities into wins.
• Research, gather information and prepare client quotes for software license renewals, and miscellaneous proposals as requested
• Handle procurement, receiving, and record keeping for software license renewals
• Backup to hardware procurement, receiving, and record keeping for all River Run client purchases
• Assist in the day-to-day aspects of the sales department including assistance in prep of proposals as needed
• Oversee and audit sales external and internal requests through CRM quoting queue
• Confirm client opportunity wins and work with operations to execute purchase orders and hand-offs to other departments
• Ensure internal procedures are followed to maintain precision and quality standards
• Assist with scheduling internal and/or external meetings
• Assist Director of Sales with various projects and tasks that provide a well-rounded understanding of business operations
• Relationship coordination with vendors and partners to ensure River Run is receiving best pricing and service available
• Market Trend Spotter: Stay ahead of the game by keeping an eagle eye on industry trends, competitor moves, and client behavior to refine sales strategies.
• Assist Director of Sales with various projects and tasks that provide a well-rounded understanding of business operations
• Follow up on proposals and agreements, work with vCIOs, Inside Sales Representatives and Sales Engineer to close business
• Conduct research and follow up on proposals and/or agreements with vendors and clients
• Research on product/sales-related issues internally and with clients and vendors directly
• Create, refresh and manage templated materials with input and direction from leaders and team members
• Maintain CRM database including client details, status of quotes and tickets, etc.
• Assist with public relation programs including tradeshows, seminars and networking events as needed as needed
• Attend Client meetings as required

Skills and Experience

• 1 year sales experience
• Pleasant phone voice and demeanor
• Exceptional attention to detail needed with strong organizational and prioritization skills
• Must be collaborative in nature and excel in a team-based environment
• Ability to communicate with every level of client personnel, from entry-level employees to C-level Executives
• Knowledge of Microsoft Office, Outlook, Excel, CoPilot, ChatGPT or Gemini, Power Point, and Adobe Acrobat
• Familiarity with Sales CRM software preferred
• Strong client and team interaction focusing on:
  • Communication
  • Problem Solving
• Excellent verbal and written communication skills
• Ability to multi-task in a fast-paced office environment

Education

Associate's degree or equivalent experience in the position requirements.

Transportation

Must have a reliable vehicle, valid driver's license and valid insurance

Physical Demands The employee must regularly lift and/or move up to 10 pounds, sometimes lift and/or move up to 50 pounds

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