Job Description
SSVF Housing Navigator II Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness - and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief and non-recurring.
Supportive Services for Veterans Families (SSVF) is a rapid rehousing program funded by the Department of Veterans Affairs for eligible veterans and their dependents. The SSVF Housing Navigator II follows federal grant guidelines while recruiting property managers to rent to veterans experiencing homelessness.
Housing Navigators develop landlord/property manager relationships to secure housing placements for adults experiencing homelessness in Santa Cruz County. The Housing Navigator II is a journey-level class expected to work with limited supervision and will support case managers in quickly finding program participants housing in the community.
Hours and Benefits: - Housing Navigator II is a full-time, hourly, non-exempt position, eligible for medical, dental, vision, 403b, and our generous PTO plan.
Benefits Summary: - 6 Medical plans - 100% employee coverage
- Dental - 100% employee coverage
- Vision - 100% employee coverage
- Life insurance (UNUM) - 100% employee coverage
- Chiropractic and Acupuncture (for those who elect medical insurance) - 100% employee coverage
- 403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period
- Employee Assistance Program (EAP) and Travel Assistance
- PTO: 20 days annually, 1 paid floating holiday, 9 paid holidays
- Regular hours are Monday through Friday. Occasional evenings and weekends may be required for some positions.
Starting Wage (Offer is Dependent on Experience): $27.00 $27.81 $28.64 $29.50 $30.39 $31.30
Preferred Experience and Education Requirements: - A minimum of one year of experience performing social service casework services equivalent to a Case Manager or Housing Navigator II at Housing Matters in an exceptional manner exceeding all standards and abilities,
OR A Bachelor's Degree in social work, social welfare, human services, or one of the social or behavioral sciences
- Bilingual English and Spanish speaking a plus
Special Requirements: - Possession of a valid California Class C Driver's License or must be able to provide suitable transportation that is approved by the organization may be required for certain positions.
Knowledge of: - De-escalation and MI skills preferred
- County and state affordable housing policies, procedures, and programs.
- Housing inspections.
- Administrative procedures,
- Grant compliance reporting may be required for certain positions.
- Principles and trends of affordable housing.
- Federal and State housing regulations, programs, and procedures.
- Community resources.
- Public social service and assistance programs.
- Interviewing and record-keeping techniques.
Typical Job Duties: - Conduct landlord/property management outreach and relationship building.
- Search daily for housing and reach out to available units.
- Coordinate regularly with Housing Navigators and Case Managers, including attending collaborative working group meetings.
- Develop rapport and communication with both property managers and participants.
- Conduct, with Case Managers, housing needs assessment and client-driven housing searches in neighborhoods that are a good fit for the individual clients and families.
- Act as client advocate in securing appropriate housing.
- Facilitate rental agreements with landlords in scattered site apartments and ensure participants' understanding of rental agreements, housing policies, and procedures.
- Conduct home visits with clients.
- Maintain extensive, accurate records, data, and documentation of services.
- Participate in Housing Matters and Case Management/Supportive Services staff meetings, case reviews, and related functions.
- Maintain effective relationships with community partners and represent Housing Matters professionally in the community.
- Attend training, workshops, and conferences related to the position.
- Maintain confidential, professional boundaries with all program clients.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.
Job Tags
Hourly pay, Permanent employment, Full time, Apprenticeship, Monday to Friday, Afternoon shift,