Help Desk Analyst – St. Mary's Medical Center - Huntington, WV Join to apply for the Help Desk Analyst role at St. Mary's Medical Center - Huntington, WV Position Summary Under the supervision of the Help Desk Supervisor or their designee, this role provides first‑line technical support to end‑users via phone, email, or in person for Marshall Health Network’s information systems. The Help Desk Support Specialist is responsible for triaging, resolving, and escalating tickets as needed, while delivering excellent customer service and support in line with service level agreements. Key Responsibilities Respond to user support requests via phone, email, or in person. Triage Help Desk tickets and ensure proper routing and escalation. Document all ticket details per IT procedures. Monitor, update, and close tickets in line with service level agreements. Troubleshoot basic hardware/software issues (PCs, mobile devices, printers, peripherals). Assist users with basic software and hardware functionality. Reset passwords and unlock user accounts. Provide high‑level customer service and maintain a positive user experience. Educate users on system use, security, and best practices. Assist with basic network connectivity and wireless access issues. Support users with email and internet access issues. Adhere to all safety protocols, confidentiality requirements, and organizational policies. Report to work as scheduled and complete required competency assessments annually. Contribute to process improvement and unit‑specific performance initiatives. Perform other related duties as assigned. Details Seniority level: Entry level Employment type: Full‑time Job function: Information Technology Industry: Hospitals and Health Care #J-18808-Ljbffr St. Mary's Medical Center - Huntington, WV
...week ~ Shift: 8 hours ~ Employment Type: Travel Job Title:RN-OR General Surgery Location (On-site, Remote, or Hybrid?):Austell, GA (Onsite)Contract Duration: 13 weeks Work Hours:Mon-Fri 6:45am-5:15pm with call Total Weekly Hours: 40 Description...
...Job Description Job Description Salary: $20-$21 per hour DOE Job Description JOB TITLE: Bilingual Victim Service Advocate (DV and Housing) DEPARTMENT: Domestic Abuse Council and Housing REPORTS TO: Victim Services Coordinator COUNTIES: Monona, Crawford...
...This position has been allocated for a board certified or eligible physician in Internal Medicine. Cardiovascular Hospitalist Nocturnist (Hospitalist) When you join us, youll become a part of a nationally recognized health system dedicated to our mission of helping...
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation...
We are looking for a Web Developer/Designer to help train and improve cuttingedge AI models. Youll assess and enhance how AI systems understand, generate, and evaluate design work including interfaces, layouts, visuals, and user experiences. This is a new and growing...