Job Description
Job Description
Job Description
Benefits:
- Company parties
- Training & development
- Employee discounts
- Free food & snacks
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Bonus based on performance
- Paid time off
Were bringing
Americas favorite neighborhood glass shop to the Park Cities and North Dallas and were here to make an impact. As a Glass Guru Glazier, youll help build a fast-growing business from the ground up, serving and supporting our community while growing your own career. If youre ready to think like an owner, thrive in a dynamic environment, and be part of something people need and love, we want to meet you.
Our
Glazier or Glass Installer position is the primary product fulfillment position in the company. Glaziers are empowered to deliver our premier customer experience in the home as part of the final fulfillment (installation) process.
Roles & Responsibilities: - Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s).
- Load required job materials into installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment.
- Communicate professionally to office and customer if we'll be late for a scheduled installation appointment.
- Upon arrival at customers home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
- Install all products and perform services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site.
- If it's not possible to SAFELY perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customers satisfaction at a later date.
- Communicate with relevant team members regarding incomplete work, ensuring any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.
- Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
- Close out installations by walking customers through the care and maintenance of products, warranty conditions (if applicable) and how to contact us if they need additional service or have questions.
Qualifications & Educational Requirements: - 3-5 years residential glass installation experience
- HS Diploma or equivalent
- All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record
- Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted
Preferred Skills: - Residential glass replacement including single/double pane window glass, shower enclosures, skylights, etc.
- Residential window/door installation including new construction and retrofit
- Window/door maintenance, weatherization, and repair
- Effective troubleshooting skills
- Excellent verbal/written communications skills
- Microsoft Office proficient (Word, Excel) preferred
- Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.
Job Tags
Work at office, Work from home,