Job Description

Job Description

Job Description

Position Summary :
Chirocare of Florida is seeking a dynamic and friendly Front Desk Associate to join our growing team. The ideal candidate will have experience in a medical office setting, and preferably in a chiropractic office, with strong communication skills in both English and Spanish. This role requires a proactive, detail-oriented individual who can work collaboratively with our team, including the doctor and chiropractic assistant, to ensure smooth daily operations. Position will be 25-31 hours per week.
Business Hours :

• Monday: 9 AM – 12 PM, 3 PM – 6 PM
• Tuesday: 11 AM – 2 PM
• Wednesday: 9 AM – 12 PM, 3 PM – 6 PM
• Thursday: 9 AM – 12 PM, 3 PM – 6 PM
• Friday: 9 AM – 12 PM

Key Responsibilities :

 

 

• Patient Interaction : Answer incoming calls, address patient inquiries, and schedule appointments efficiently.
• Patient Documentation : Upload and manage patient documents, ensuring accuracy and confidentiality.
• Scheduling : Schedule appointments, confirm patient visits, and assist in coordinating the doctor’s schedule.
• Collaboration : Work closely with the doctor and chiropractic assistant to ensure seamless patient care and office operations.
• Customer Service : Provide exceptional service to patients, ensuring a welcoming and professional atmosphere.
• Administrative Support : Perform various administrative duties such as filing, managing patient records, and maintaining office supplies.
• Bilingual Communication : Provide bilingual support to Spanish-speaking patients, ensuring clear communication and understanding.

Qualifications :

 

 

• Previous experience in a medical office setting; chiropractic office experience is preferred.
• Bilingual in Spanish and English (both verbal and written).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency with office software and scheduling tools; experience with chiropractic software a plus.
• Positive attitude, team-oriented, and able to handle a fast-paced work environment.

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