Job Description

Job Description

Job Description

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Join the First Student Team!

At First Student, our Dispatchers play a vital role in ensuring safe, reliable, and on-time transportation for our community. As the heartbeat of our daily operations, you'll coordinate routes, support our drivers and monitors, and uphold our company's long-standing commitment to safety and exceptional customer service.

• $24 per hour

• Full-time position with varying hours between 5:00 AM - 7:00 PM, and occasional weekends

• Career growth opportunities across North America

• Positive, team-oriented work environment

• Comprehensive training and development programs

• Coordinate and dispatch all bus routes to ensure on-time performance

• Serve as the primary communication liaison with key customers

• Provide coaching, counseling, and support to drivers and monitors

• Handle high volumes of phone and radio communication efficiently

• Manage scheduling issues, complaints, and operational updates

• Assist with charter reservations, billing, payroll, and clerical tasks as needed

• Step in as a backup driver or assist with special projects when required

• Support the daily supervision and success of terminal operations

• 3-5 years of related experience (dispatch, terminal operations, or driver support preferred)

• High school diploma or equivalent

• Strong communication and customer service skills

• Proficiency with computer systems and radio dispatch equipment

• Ability to work efficiently under time-sensitive conditions

• Must pass DOT drug testing and physical requirements (Note: per DOT Regulation 49 CFR Part 40, Schedule I drugs, including marijuana, are prohibited.)

With more than 120,000 employees and 2.5 billion customers served annually, First Student offers stability, growth, and a meaningful career in transportation. Join an organization where your commitment to safety and service truly makes a difference.

Apply today and drive your career forward with First Student!

Equal Opportunity Employer

We are dedicated to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We also maintain a drug-free workplace and comply with Fair Chance Ordinances in applicable locations.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request -Chance-Hiring-law-poster.pdf.

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