Customer Support Advisor (Jersey City) Job at 24, Jersey City, NJ

c3NFTkNha082eVRrMllDQytsK2diS1dYRHc9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts must be available for all shifts

  • 9:30am6:30pm (in-office)
  • 1:00pm10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

CRISTA Ministries

Receptionist - Part-Time Weekend Job at CRISTA Ministries

 ...Position at CRISTA Senior LivingThis is a Part-Timeposition at Crista Shores in Silverdale, WA.Work Schedule: Weekend mainly 8am-5pm, occasional weekday fill-in for...  ...experienceBenefits: 403(b) matching, Paid Time Off, Holiday Pay, Bereavement Leave, Parental... 

White Dog Cafe - Haverford

Assistant General Manager Job at White Dog Cafe - Haverford

 ...ASSISTANT GENERAL MANAGER POSITION AT FEARLESS RESTAURANT GROUP What makes Fearless Restaurants special and a great place to work?! Cuz we give a damn! We are part of Fearless Restaurant Group; a multi-concept group of 10 independent restaurants based in Philadelphia... 

Xplore World Agency

Vacation Planner Job at Xplore World Agency

 ...This is a remote position. We are seeking a remote Vacation Planner! As a Vacation Planner, you are responsible for, but not limited to, coordinating vacation details, taking all client requests into consideration, researching the best vacation package, contacting... 

icreatives

Video Production Assistant Job at icreatives

 ...to work creating meaningful content that supports the healthcare industry. From assisting in video shoots, managing digital assets, to...  ...settings What you'll bring: A degree in Video Production, Film, Multimedia, or equivalent experience Previous hands-on video... 

Express Employment Professionals Defunct

Dock Worker Job at Express Employment Professionals Defunct

 ...Build totes. Take tickets and building totes with product by hand. Eventually associates can be trained into packing and dock work. In packing: associates will be taking the totes of picked items and packing them into boxes to be put on the conveyer and...