Customer Service Warehouse Associate Job at Mohawk Industries, Lenexa, KS

c3NRSERLc002aTNsM0lPRitscXJaNmFXQ0E9PQ==
  • Mohawk Industries
  • Lenexa, KS

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone who is responsible for providing a variety of support such as servicing walk in customers, completing sales transactions conjunction of material handling duties such as receiving, loading/unloading material, pull/assemble customers’ orders and inventory checks. This position may involve daily use of forklift and/or crane equipment.

Primary Objective

Performs a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location.

Primary Function and Scope

  • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
  • Addresses and resolves customer complaints (returns and order errors).
  • Performs various office administration duties such as processing payments and receipts, reconciliation of DSR’s and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders.
  • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
  • Waits on customers and prepare sales slips.
  • Produces daily sales reports.
  • Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.
  • Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.
  • Operates crane forklift equipment.
  • Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.
  • Performs other related duties as required.

Experience and Knowledge Required

  • HS diploma or equivalent experience
  • 3+ years customer service experience and warehouse experience
  • Crane Forklift Experience+
  • Competencies
  • Organization, math, time management, computer skills, detail oriented, customer service, safety conscious.

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Job Tags

Work at office,

Similar Jobs

Construction Consulting Associates

Environment, Health and Safety Manager Job at Construction Consulting Associates

 ...Environment, Health and Safety (EH&S) We are adding an Environmental Health and Safety and CIH Professional to our team. Prior work...  ...equipment, and practices, and the environmental impact associated with each Detailed knowledge of OSHA rules and regulations... 

KPMG US

Manager, Cyber Penetration Testing (Honolulu) Job at KPMG US

 ...Join to apply for the Manager, Cyber Penetration Testing role at KPMG US 1 day ago Be among the first 25 applicants Join to apply...  ...being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important... 

Clean Harbors

CDL B Sales & Service Driver Job at Clean Harbors

 ...Service Route Driver Trainee . This role will train to drive a Class B box truckto provide onsite service for parts washer machines, pick up...  ..., and pick-ups in a timely manner \n Follow all local, state (provincial) and federal compliance regulations and... 

Halberstadt's Bismarck

New Modern Men's Clothing Store Rochester-Retail Manager $80k-$100k Job at Halberstadt's Bismarck

 ...Job Description Job Description New Full-Service Men's Clothing Store Rochester, MN tentative opening Late Fall 2025) Benefits: base salary weekly commission opportunity monthly bonus opportunity 401K Medical, Dental, Vision 2 Weeks PTO Responsibilities... 

Downeast

Clothing Boutique Manager Job at Downeast

 ...Role and Responsibilities We are looking for a motivated and customer service-oriented leader to join our retail team as the Clothing Store Manager for our Park City Outlet UT. Location. You will oversee operational and organizational standards in the store, as well...