The City of Redondo Beach Police Department is looking for dedicated individuals ready to begin their career in public service emergency dispatch!
Under the direction of the Police Chief and supervisors, Communications Dispatcher Trainees perform in a training capacity to dispatch Police, Fire and emergency medical services and to receive complaints and calls for service in the City's Communication Center . This position performs work under general instructions, but with established policies, procedures and precedents as guides; and performs related duties as required to achieve successful results in support of the City's mission, goals, policies and objectives.
Successful candidates will demonstrate the ability to work well under pressure and during periods of high stress, be capable of multi-tasking, and function productively in a fast-paced environment. The ability and/or willingness to work nights, weekends, holidays, and/or overtime if requested is also desired.
Communications Dispatcher Trainees receive a flat rate of pay during training. Candidates who successfully complete training will then become Communications Dispatchers and will follow the pay scale for that classification.
Testing takes place on a rolling basis. Applicants will only receive notices via e-mail. Status updates will only be provided when testing is taking place.
This is a continuous recruitment and may close at any time. Prompt application is strongly recommended since this post may close at any time with or without notification.
This position is accountable to perform as a team member to assist with operational and support duties and services including but not limited to:
The position requires the ability to work shifts, weekends and/or holidays, spell and use correct grammar, type a minimum of 45 words per minute, follow oral and written directions, and understand and follow complex written rules and regulations and policies and procedures. Also needed is the ability to memorize and use crime, phonetic alphabetical and computer codes, react quickly, efficiently and calmly in emergency situations, maintain effective working relationships with others and communicate effectively and professionally on the phone and radio.
EDUCATION AND EXPERIENCE
KNOWLEDGE, SKILLS, AND ABILITIES
EXPECTED COMPETENCIES
The position requires meeting the physical employment standards for the classification.
TEST PROCESS:
Eligible Lists may be valid for up to one year from the date established. Candidates may be contacted from the Eligible List on a timeline at the hiring department's discretion. Once selected from the Eligible List, candidates will be required to complete a full background investigation prior to beginning employment, which may take up to three (3) months. Due to the volume of candidates who may place on an Eligible List, it is possible that not all candidates will be contacted.
PROBATIONARY PERIOD: 12 months
CLASSIFICATION: This position is covered under FLSA standards for overtime and is a member of the classified service.SELECTION PROCESS: The selection process may include but is not limited to: Application review and evaluation, written examination, performance test and interview. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process. The pre-employment process may include but not be limited to: Reference checks, background investigation, fingerprint-based criminal history check, credit check, degree verification, and post-offer medical examination and drug test. For public safety positions, including positions based in the Police and/or Fire Department(s), the pre-employment process may also include but not be limited to a P.O.S.T. compliant background check, polygraph examination, post-offer medical examination and drug test, and post-offer psychological examination.
Candidates must fill out the employment application and supplemental questions completely and accurately. Required fields and supplemental questions are noted with an asterisk (*). All other fields are optional. Applications including references to "see resume" are considered incomplete and will be disqualified.
The City of Redondo Beach is an Equal Opportunity Employer. The City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least five (5) business days in advance of the test date.
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