Call Center Agent- Home Office & Remote Arizona Job at Perun HR, Phoenix, AZ

dnNJQ0I2NEs3U1RpM1llRjkxK3NiYStVQ2c9PQ==
  • Perun HR
  • Phoenix, AZ

Job Description

About the job Call Center Agent- Home Office & Remote Arizona

WHAT YOU'LL DO:

Answer incoming phone calls, assist with scheduling appointments, and answer all questions about our services. Ensure that all additional service opportunities are presented to the customers in a confident manner including "why" the service would be beneficial to the experience. Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the customers. Demonstrate effective problem solving and customer relation skills. Communicate information clearly and accurately to the customers through the appropriate written and verbal means. Provide feedback to supervisors on processes and customer interactions as necessary.

YOUR SKILLS AND EXPERIENCE:

We'll provide training and information to make sure you're comfortable in your new role, however, we're looking for you to come to the table with the following skills and/or experience: High school diploma or a combination of education and experience Strong grammar and communication skills Strong computer skills and the ability to use multiple systems at the same time, while answering calls Demonstrated success in providing exceptional customer service on the phone and via email Fluent English required; English and Spanish would be beneficial Perform at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc. Demonstrate regular attendance and adherence to call center schedule Perun HR

Job Tags

Remote job, Home office,

Similar Jobs

Leidos

Principal Manufacturing Engineer - Facility Activation Job at Leidos

 ...Job Description Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams, contribute to our... 

Granite Construction Incorporated

Concrete Finisher Job at Granite Construction Incorporated

 ...This position is responsible for safely smoothing out, leveling, and finishing surfaces of poured concrete to specified quality and textures with the use of hand and/or power tools. This position participates in on-the-job training. At Granite we hav Concrete Finisher,... 

USAA

Director, Life Actuary Life Company Valuation (Hiring Immediately) Job at USAA

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career...

Golden Corral Puerto Rico

Meat Cutter Job at Golden Corral Puerto Rico

 ...franchise organization, Golden Corral Puerto Rico, is currently seeking energetic, friendly individuals to join our team! The Meat Cutters performance and the ability to cut for quality and quantity of product have a significant impact on the guests dining experience... 

Country Club Partners LLC

HEAD COUNSELOR — CAMP COLONIE (Summer 2026) Job at Country Club Partners LLC

 ...Golf & Country Club (Voorheesville, NY) Dates: June 29 August 7, 2026 (Weekdays) Hours: Approx. 8:00am4:30pm daily Type: Seasonal / Short-Term Compensation: $17$18.50/hr (based on experience) Camp Colonie seeks positive and responsible Head Counselors to...